Terms of Service

1. The service

Sonicribe Cloud is a Mac dictation app. It records your speech, turns it into text through cloud speech services, can optionally clean the text up with AI, and pastes the result where you are typing. It requires a Google account and an internet connection.

Speech recognition and AI cleanup can make mistakes. Review the text before you send, publish or rely on it, especially names, numbers and commitments.

2. Your account

You must be old enough to form a binding contract where you live, or use Sonicribe with a parent's or guardian's permission, and you must not be under 14. Keep access to your Google account secure; you are responsible for activity on your Sonicribe account. Accounts are personal and may not be shared, sold or transferred.

3. Plans and credits

Sonicribe usage is measured in credits. All plans default to Qwen3-ASR through OpenRouter at 2.8 credits per minute. Paid users can optionally choose the more accurate ElevenLabs Scribe v2 at 8.75 credits per minute. A slow Qwen request may be completed by Scribe v2 and charged at the Scribe v2 rate, including on Free when sufficient credits are available. Minute estimates exclude AI formatting, which uses the same balance based on actual usage and reduces available speech minutes.

• Free: each eligible new account receives 100 free minutes of speech on the Qwen3-ASR model once (280 credits), with no time limit. Recording pauses when the trial is used up; the user must choose a paid plan to continue. The Free trial does not renew and does not turn into a paid subscription on its own.
• Pro: US$7/month. About 800 minutes a month with Scribe v2, or up to about 2,500 with Qwen3-ASR (7,000 credits per paid month).
• Max: US$20/month. About 3,400 minutes a month with Scribe v2, or up to about 10,700 with Qwen3-ASR (30,000 credits per paid month).

Credits are shared across your devices. Unused credits reset at the start of each paid month and do not carry over. Credits have no cash value and cannot be transferred. When your balance reaches 0, recording pauses until your next paid month begins or you subscribe to a plan. Additional credit top-ups are not offered.

Prices are in US dollars. Taxes may be added at checkout depending on your location.

4. Payment, renewal, cancellation and refunds

Payments are processed by Stripe. Pro and Max are monthly subscriptions that renew automatically at the then-current price until you cancel. By subscribing you authorize us, through Stripe, to charge your payment method at each renewal.

Cancel anytime from your account page, which opens the Stripe billing portal, or by emailing support@sonicribe.online. Cancellation takes effect at the end of the current paid period and stops the next renewal; you keep access and your remaining credits through the end of the period you already paid for, and you are not charged again.

Refunds for monthly subscriptions are provided only for issues caused by Sonicribe's systems (for example, a service failure that stopped you from using the credits you paid for, or a duplicate charge). Other refunds are not provided, except where applicable law requires them. To request a review, email support@sonicribe.online with your account email and the charge date. Do not send recordings or sensitive audio.

If a renewal payment fails, paid access may pause until payment succeeds.

5. Changing plans

Switching plans in the middle of a paid period is not currently available. To move from Pro to Max, cancel Pro and, after your Pro period ends, subscribe to Max. The same applies to moving from Max to Pro. If we change prices, we will tell you in advance, and the change applies from your next renewal.

6. Existing one-time purchases

Purchases of the earlier one-time Sonicribe edition remain governed by the terms under which they were sold, including their 14-day money-back guarantee from the purchase date. Existing purchasers can reinstall that edition from the existing-purchase page (/recover-license). A one-time purchase does not include a Sonicribe Cloud subscription or Cloud credits, and it does not appear in a Cloud account.

7. Acceptable use

• Record other people only where the law allows it; you are responsible for any consent the law requires.
• Do not use Sonicribe for unlawful, harmful or infringing content.
• Do not reverse engineer, resell, or interfere with the service, and do not circumvent credit limits, account checks or security measures.
• Do not use automated means to create accounts or consume credits.

8. Your content

You own your audio and the text produced from it. You give us permission to process them only to provide Sonicribe to you, including sending them to the speech and AI providers listed in our Privacy Policy. You confirm you have the right to submit that content.

9. Third-party services

Sonicribe relies on third-party services for sign-in, speech recognition, AI cleanup and payments. Their availability and terms are outside our control; when one is unavailable, related features may be unavailable too.

10. Website examples and links

The interactive voice, recording-window and character examples on sonicribe.online are illustrations. They do not record your voice, process live audio or change settings in an installed app. Example text and time-saving estimates show possible workflows, not a promised result or measured performance.

Links to outside websites are provided for context; their content and policies are controlled by their operators. References to public figures or their general voice-first workflows are context, not an endorsement of Sonicribe unless the site explicitly says otherwise.

11. Our software and brand

Sonicribe, its software, design and brand are owned by us or our licensors and are protected by law. We grant you a personal, non-exclusive, non-transferable right to use the app while your account is in good standing. A subscription does not give you ownership of the software.

12. Changes to the service

We may improve, change or discontinue features, models or providers. If we discontinue Sonicribe Cloud, we will give reasonable notice before it ends.

13. Disclaimer

To the extent permitted by law, Sonicribe is provided "as is" and "as available" without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement. We do not promise uninterrupted service or error-free transcription.

14. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim relating to Sonicribe is limited to the fees you paid us for Sonicribe in the 12 months before the event giving rise to the claim.

Nothing in these terms limits liability or consumer rights that cannot be limited under applicable law.

15. Suspension and termination

You can stop using Sonicribe and ask us to delete your account at any time (see the Privacy Policy). We may suspend or close an account that breaches these terms or puts the service or others at risk; where reasonable, we will tell you first. Sections on your content, disclaimer and liability survive termination.

16. Applicable law and disputes

These terms and any dispute arising from them are subject to applicable law. Nothing in these terms limits rights or remedies that cannot be waived under applicable law. Any dispute may be brought before a court or other forum that has jurisdiction under applicable law. Please contact us first; most issues can be resolved quickly.

17. Changes to these terms

We may update these terms. We will post the new version here and update the date above, and for material changes notify account holders by email or in the app before they take effect. If you do not agree, cancel and stop using Sonicribe before the changes apply.

18. Contact

Operator and seller: PFC AI AUTOMATION LLC, United States. Email: support@sonicribe.online. Website: https://sonicribe.online